Position Title: Roster

Country: India
Work Location: Any
Work Location: Bangalore Urban, Karnataka, India
Openings: 0
Department: Operations
Work Mode: On Site
Job Type: Permanent
Experience Range: 1 - 1 Yrs.
Preferred Industry: Security
Qualification Required: Graduate
Salary: INR
Key Skills: Coordination, Operations, Mangement
Functional Area: Operations

Job Introduction:

QUALITATIVE REQUIREMENTS/SPECIFICATIONS

  • Preferably Should be Graduate 

  • Well Versed with working on Enterprise Systems, Computer Applications

  • Strong Analytical skills, experience in generating operational MIS from various reports

  • Good expertise on Decision support tools like any BI, MS Excel

  • At least 5 years of experience in similar work profile

  • Good communication skills

  •  Strong team player


Job Responsibility:

  • Prepare schedule to ensure all contracted hours are performed with even distribution of duty among all employees.

  • Co-ordinate with all Operations Managers, Contract Managers/executives and HR Managers/Executives to ensure best possible schedule is prepared

  • Maintain Sick log – record all call offs, issue reference number and send self-cert.

  • Collect and mark advance leaves, availability & non-availability of employees on all days in the month.

  • Take calls from field about shortages, No Show & Absenteeism and then coordinate its fulfilment

  • Assist Branch manager with Emergency cover

  • Enter all Rotas received on to Saturn Software

  • Act as a messaging service for any control room calls received.  Pass any information received to relevant Control Centre/Manager.

  • Record incident/issues for any notifications received.

  • Provide advice to any Security Officer or Gurad requiring telephone assistance.

  • Record any operational complaints received and forward to concern for action.

  • Provide inputs to Branch/Operations manager on operational MIS regarding contractual obligation, scheduling fulfilment, even distribution of duty.

  • Carry out Hours analysis against – contracted hours, scheduled hours, performed hours, billed hours and paid hours

  • Provide input of performed hours to HR & payroll team for salary generation

  • Provide inputs/co-ordinate with sales co-ordinator for changes in contracts


The Ideal Candidate:

  • Should be Graduate.
  • Should be aware of Operations
  • Open to travel.
  • Good management skills.
  • Knowledge of Area.

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